Change bank account number
Go to My Waternet and log in water authority tax with your DigiD
Change bank account number (You are leaving this website)
Report a change
Would you like to change your personal details? You can quickly manage your accounts online. Need help? Our customer service team would be happy to help you.
Personal details
Change email address
You can change your email address online. Go to My Waternet and log in with your DigiD
Change email address (You are leaving this website)Change telephone number
You can easily change your telephone number online. Log in using your DigiD.
Change telephone number (You are leaving this website)Report a death
We are sorry for your loss. You do not have to report a death for water authority tax.
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Choose how you would like to receive your bills: via email or by post.
Set contact preferences (You are leaving this website)How to reach us
Call us
You may call the Waternet customer service team on business days from 8.00 till 17.00.
0900 9394
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normal phone rates apply
+31 889 39 4000
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international
The phone lines are very busy. We are trying to help you as quickly as possible.
Send us an email
You may send us an email by filling in and submitting the contact form.
Receive an answer within 5 business days